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Sales Development Representative

  • Hybrid Work Environment (after training, in office 2 days/week – Tues & Thurs)
  • Generous benefits and fun perks!


Hey there, event enthusiast! If you’re looking to work for a company that’s upbeat, supportive, and
a 4x recipient of Madison’s “Top Workplaces” Award, let's connect! pc/nametag is an entity of Avery
Products Corporation, which means you get the best of both worlds: The close-knit culture of a
90+person team, backed by the strength and success of a growing global network.


As a Sales Development Representative you will foster strong relationships with potential customers,
quickly identifying their needs and offering tailored consultations on pc/nametag’s solutions to drive
revenue growth. The Sales Development Representative will take a strategic approach for advancing
leads through the sales pipeline by scheduling meetings, diligently following up and monitoring progress
towards achieving sales revenue goals. This is a great opportunity for someone that is tenacious, sales
driven, can quickly build rapport and enjoys translating customer challenges into practical solutions. If
that’s you, we want to hear from you!


Your Day as a Sales Development Representative:

  • Connect with customers daily via email, phone, and online meetings.
  • Identify customer needs and apply cross-selling and up-selling techniques while providing
    exceptional customer service.
  • Execute outbound lead generation campaigns, including product consultations, Year-Over-Year
    follow-ups, samples, re-engagement of lapsed customers, and tradeshow leads.
  • Use SPIN selling skills and techniques to effectively engage with customers.
  • Accurately enter notes to ensure a smooth handoff of order processing to the customer service
    team.
  • Acquire in-depth knowledge of products and services to confidently address customer questions
    and advance them in the sales process.
  • Collaborate with the sales team to develop strategies for achieving sales targets.
  • Work independently and as part of the team, making outbound calls daily.
  • Achieve individual sales goals and contribute to overall team objectives.
  • Approximately 90% of the time is dedicated to lead nurturing activities while 10% is spent on
    prospecting new customers.


Your Qualifications:

  • 2+ Years of strong Customer Service background, ideally in a contact center environment
  • 2+ Years of proven track record in sales and prospecting, preferred
  • Comfortable working at your computer throughout the day
  • Proficient with Microsoft Office Suite, ERP order entry systems
  • Ability to type minimum of 40 WPM
  • Demonstrated tenacity in lead generation and strategic outreach
  • Demonstrated ability to leverage past orders to cross-sell and suggest new products
  • Strong work ethic and self-starter with the ability to manage multiple priorities
  • Ability to quickly develop a rapport with customers with a professional and friendly attitude
  • Excellent listening skills with the ability to ask probing questions and understand concerns
  • Excellent interpersonal skills; must have strong verbal and written communication skills
  • Ability to travel occasionally for client visits and to exhibit at tradeshows (up to 15%)
  • Ability to work Monday – Friday, between the hours of 8am to 5pm


Who We Are:
At pc/nametag, we believe meaningful connections are created through shared experiences. That’s why
we've made it our mission to create a more connected world through innovative, socially conscious
products and service offerings. Best known for our customizable identification items like name badges,
lanyards, and ribbons, pc/nametag helps business and event professionals deliver unforgettable
meetings, conferences, and gatherings that make an impact.


What we offer:
Our employees are our greatest asset. That's not just a catchy phrase—it's the pc/nametag way! We
support you by offering tons of opportunities for growth, development, and support. Plus, we’ve also
got you covered with full benefits, PTO, and more:

  • Competitive Pay: Receive compensation commensurate with experience.
  • Comprehensive Benefits: Includes health, dental, paid holidays, and more.
  • Amazing 401(k): Save for the future with our 401(k)-match program.
  • Generous PTO: Enjoy paid time off starting at 16 days per year.
  • Gainshare Bonus Plan: Celebrate company success with financial bonuses.
  • Hybrid Environment: Support work/life balance with the flexibility you need.
  • Growth Opportunities: Support your professional development year-round.


Did we mention we love having fun? Happy hours, team outings, catered lunches, themed dress-up
days, and ice cream socials are just a few examples of activities we host to infuse fun into the
workweek.


Join the Tag Team!
If you're ready to join a company where you can learn, grow, and celebrate your hard work in a
supportive environment, pc/nametag is the place for you. Learn more by visiting our website at
www.pcnametag.com/about-us.


Email your resume to [email protected] and indicate Sales Development Representative in the
subject line. We are proud to be an equal opportunity employer and provide a drug-free workplace